Access our product catalog through the menu, where you can find them by areas.Select the products and add them to the shopping cart by clicking on “add to cart”.When you have your selection made, go to the shopping cart, and click “confirm”.You will see the details of your purchase, where you can delete items or add quantities, and to proceed with it you must fill in the following information:
If you are already a user with an account in BlakPad, you will only have to enter your e-mail and password and the system will recover your data. If you do not have an account, you can place the order as a guest or create an account, and in any case, enter your information and the shipping address. When you buy as a guest, your information will not be stored in our database. So you’ll have to fill it out every time you buy as a guest.
Payment platforms we use (Redsys and PayPal) meet the safety standards in payment (PCI). Our communications are encrypted by SSL and hosted on secure servers. In addition, Blakpad does not store financial or payment information on your system You can pay with UnionPay, Visa, MasterCard, Visa Electron, Maestro, Diners and Red 6000 cards through the payment gateway of our bank and you can use Visa, MasterCard and American Express to do it from PayPal.
Items are sent from our factory to the address you tell us. With our standard service, the order should take 1 or 2 days to process and ship. Orders that start after 14h00 UTC + 1, will start processing the next day. Orders will be delivered within 7 days. All orders are sent through our courier service. When your products are shipped from our factory, you will receive an email with the tracking number of the package. Our courier service does not deliver on Sundays or holidays.
Products shipped outside the European Union may be subject to import duties or taxes applicable in your country. These costs will flow from your account and will be added to those reflected in your invoice. Contact your local customs office for detailed information. Our current shipping costs are as follows:
FREE shipping in Spain
In case of return of the order will be deducted from the amount of the returned product.
At Blakpad we always hope our customers will be entirely happy with their purchases. That said, “if what you’ve got isn’t working for you”, you can return it to us for repair, replacement or refund, up to 10 days following the date your items were delivered.
2 – Preparing your returns package Prepare your package carefully, ideally using the original outer packaging the 17tems were delivered in. Remember to place your returns form inside the box. The address where to send your package to will be found on the returns form. Once again, do not forget to include the returns form inside the packaging. Failure to do so could result in the returned package not being accepted. BlakPad, S.L., calle Benet i Serra, 12 08302 – Mataró – Barcelona – ESPAÑA